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ComplianceCoach User Guide

Send supportive content via email

ComplianceCoach lets you send personalized, supportive emails to patients. Our three email templates are based on the patient's needs:

  • Needs Encouragement – Low Usage: Motivate patients with low therapy usage by offering encouragement and tips to support compliance that may contribute to more positive health outcomes.

  • On Track – Celebratory: Acknowledge patients consistently meeting their therapy goals with a congratulatory message, reinforcing their positive progress.

  • Schedule Physician Appointment: Remind patients to book an in-person appointment when a physical evaluation is needed or it's time for a routine check-up.

These templates can help you send timely and relevant messages to your patients and may support engagement and therapy compliance.

Send supportive emails:

  1. Click Mark As and choose an outreach option.

  2. Select Send by email to display the email content options.

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  3. Choose one of three supportive content email templates.

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  4. Enter the patient's email address.

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